Condo water damage cleanup in Downtown Miami, 33132
Downtown Miami packs thousands of condo and rental units into bayfront towers, so most of the water we see comes from above: a neighbor's water heater, an AC drain line or a split supply hose.
The bay adds a second problem. Biscayne Boulevard at NE 11th Street is a spot neighbors say floods often, and street water can reach lobbies, parking levels and ground-floor storefronts.
At a glance
- Area
- Downtown Miami
- From our office
- 1428 Brickell Ave, Floor 3
- Phones
- Answered 24/7
- Most calls
- Condo Water Damage
Yes, we cover all of Downtown Miami, on both sides of the Miami River, and our Brickell office is a short drive away. Most calls here are unit-to-unit leaks in towers, water heater and AC overflows, and offices or shops hit by street flooding. Call (786) 947-0034 day or night with your building name and unit.
Built in the 2000s boom
About 23,628 condo and apartment units went up in Downtown and Brickell during the 2000s building boom. As of 2011, about 56 percent of residents rented, so the person who finds the leak is often not the person who owns the unit.
That puts three parties on many calls: the tenant, the owner and the association. We take photos and moisture readings from the first visit, so each of them, and each insurance carrier, sees the same record of where the water came from and how far it spread.
Biscayne Boulevard and the bayfront blocks
During Hurricane Irma in 2017, water on Biscayne Boulevard near Bayfront Park reached about knee-deep. On October 13, 2022, during king tide season, police closed the boulevard between NE 11th and 12th Streets after several inches of rain.
On April 10, 2023, cars stalled in floodwater at Biscayne Boulevard and NE 11th Street. When the street floods, the risk moves into retail bays, offices and lower parking levels, and that water is treated as contaminated from the start.

Getting into Downtown towers and offices
Parking is tight, so we coordinate the loading dock and service elevator with building staff before the truck arrives. Hoses and extraction units go up in the freight car, and hallways get floor protection both ways.
For offices and storefronts on Flagler Street or around Bayside, we plan drying around business hours where we can and keep equipment out of walkways. Commercial jobs get the same daily moisture log as condos, which makes the claim easier for everyone to follow.
Next door to Downtown
Brickell sits just south across the river, Edgewater runs north along the bay, and Overtown, Wynwood and Little Havana are a few minutes west and north. Our crews move between them every week.
If your building is in one of those places, its own page on this site covers the leaks and floods we see there most. Or simply call (786) 947-0034.
Where water and mold start in Downtown Miami
Knee-deep at Bayfront Park
Irma's floodwater on Biscayne Boulevard near Bayfront Park reached almost to a reporter's knee on September 10, 2017.
The NE 11th Street spot
Neighbors say Biscayne Boulevard at NE 11th Street floods often. Cars stalled there in floodwater on April 10, 2023.
Nearly a foot of rain
Potential Tropical Cyclone One dropped 9 to 10 inches across a zone that took in the Central Business District on June 3 and 4, 2022.
The unit above
In Downtown towers, AC condensate lines, supply lines and water heaters in the unit above are the usual source of a wet ceiling.
Services we run most in Downtown Miami
Condo Water Damage
Unit-to-unit leaks in high-rises, worked alongside building management.
See the serviceCommercial Water Damage
Offices, retail, restaurants and warehouses dried with minimal downtime.
See the serviceCeiling Water Damage
Stains, sagging drywall and leaks from the unit or attic above.
See the serviceWater Heater Leak Cleanup
Tank failures in closets and garages cleaned up before they spread.
See the serviceEmergency Water Extraction
Truck-mounted and portable extraction to pull standing water out fast.
See the serviceInsurance Claim Documentation
Photos, moisture logs and scope notes organized for your adjuster.
See the serviceDowntown Miami: questions we hear
My Downtown Miami unit is rented. Should the tenant or the owner call you?
Whoever is there first should call. A tenant can let us start extraction to stop the spread, and we share our photos and readings with the owner and the association. Damage inside the unit and the building's own repairs are often handled by different policies.
Can you work in Downtown Miami office buildings after hours?
Yes. Phones are answered 24/7, and we can schedule extraction and drying in Downtown offices and shops around business hours when building rules allow it. Dehumidifiers often keep running overnight anyway.
Is Downtown Miami street floodwater treated differently than a pipe leak?
Yes. Street floodwater counts as Category 3, the most contaminated category, so carpet, pad and wet drywall it reached usually come out and surfaces get cleaned and treated. A clean supply-line leak caught early can often be dried in place.
How do you trace a leak in a Downtown Miami high-rise?
We read moisture in your unit first, then ask management for access to the unit above and the shared chase if needed. Thermal imaging shows where wet material sits behind drywall, and the pattern usually points to an AC closet, a water heater or a bathroom line.
Other places our crews cover
Water damage in Downtown Miami? Call our crew lead.
A person answers every call, day or night. Tell us what got wet and when it started, and we will tell you what happens next.